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ProtalForge

Create your own

Build a portal that fits your business

Answer two quick questions, pick a starting point, then make it yours: your name, colours and logo, the sections you need, and 6 options included in your first month (₱49.99). Extra options are ₱5.00 each.

  1. Step 1: What do you want to create?

  2. Step 2: What kind of business is it for?

  3. Step 3: Pick a starting point and make it yours

    Agent PerformanceSample data

    Agents

    114

    CSAT

    98.7%

    AHT

    317s

    Top Agents This Week

    BPO Agent Performance Portal

    Track CSAT, AHT, QA and attendance for every agent and team, with leaderboards for managers and a personal scorecard for agents.

    Coaching HubSample data

    Coached This Week

    242

    Improving

    88

    Declining

    38

    Latest Coaching: Improving vs Declining

    Team Leader Coaching Portal

    Weekly coaching logs for team leaders: previous week, current week and month-to-date scores against target, last week's behavior and root cause — and an automatic summary of what to coach and why the score went up, down or stayed steady.

    Attendance & LeaveSample data

    Attendance

    91.8%

    Tardy This Week

    36

    Leave to Approve

    239

    Attendance Trend

    Attendance & Leave Portal

    Track shifts, tardiness and absences, and handle leave requests and approvals for every team — without the shared spreadsheet.

    Workforce MonitorSample data

    Agent Attrition MTD

    97.3%

    Team Manager Attrition MTD

    89.0%

    Shrinkage MTD

    96.6%

    Daily Shrinkage %

    Attrition & Shrinkage Monitor

    Month-to-date attrition for agents and team managers, separations by reason, and shrinkage — scheduled hours versus planned and unplanned hours lost — by team.

    QA & TrainingSample data

    Average QA

    96.0%

    Training Completion

    92.5%

    Overdue Training

    172

    QA by Team

    QA & Training Tracker

    QA scores per agent next to the training they've been assigned — onboarding, product updates, compliance — with due dates, scores and completion.

What you can make your own

Everything here is yours to change. The preview updates as you go, before you pay anything.

  • Before you buy

    Your business name, colours and logo; hide sections you don't need; tick 6 options (tiles, fields, roles, pages) in your first month.

  • After you buy

    Use the Builder to arrange your dashboard, add form fields and set up workflows — each save keeps the old version.

  • Your own address

    Put your portal or website on your own domain, without our branding, on the Pro plan.

  • Something we don't have yet

    Send a modification request from your portal, or tell support what you need built and we'll get back to you.